NaphCare, Inc. has an excellent opportunity for a Medical Scheduler/Records Clerk to join our team at the Federal Correctional Institution (FCI) in Lisbon, OH.

The Medical Scheduler/Records Clerk will schedule all BOP requested appointments and secure all medical records for those appointments. A successful candidate will possess a high level of organization and multi-tasking skills to impact progress within the daily workload and adhere to internal deadlines. This position maintains patient confidentiality and documents all actions to assert that compliance standards are maintained. 

Position Expectations

• Utilize healthcare experience and clerical skills to:
• Assist with medical records in support of NaphCare's clients and patients
• Assist with and scheduling and verifying appointments
• Assist with reviewing medical records and authorization scenarios         
• Assist with maintaining a calendar and utilize technology to maximize efficiencies of the scheduling process
• Demonstrate skills in accuracy and multi-tasking with a strong attention to detail and a commitment to customer service throughout the scheduling and claims process
• Demonstrate a high comfort level in working with large volumes of data
• Maintain confidentiality when managing medical records, patient data and NaphCare processes

Position Requirements

• Must possess a High School Diploma or higher and at least two years recent experience in a medical office setting
• A working knowledge of medical terminology 
• Proficiency in Microsoft Suite

​Outstanding Benefits Package:

NaphCare offers competitive benefits, including health, prescription, dental, Employment Assistance Program (EAP) services, vision and 401(k). NaphCare offers term life insurance at no cost to the employee and also provides PTO, paid holidays and an array of voluntary benefits. Employees enrolled in our health insurance program receive prescriptions free of charge when filled at our in-house pharmacy or mail order program.

At NaphCare, we believe in a new model of care. We have been partnering with correctional facilities nationwide to provide proactive, patient-focused health care since 1989. Bringing innovative services, complete care and leading-edge technology to correctional health care allows us to deliver the best care possible to a unique and diverse population in great need. Care isn’t just in our name. It’s at our core. We are caring professionals who respect the dignity and rights of all members of society. United by this belief, we work as a team to improve each and every life we touch. With NaphCare, you’ll play a critical role in our continuing mission to be the leading provider of quality health care in the correctional industry.