NaphCare is hiring an experienced Regional Director of Operations just like you to join our team at the AZ Regional Office, located in Phoenix, AZ.

Join a reputable family-owned healthcare technology company with a 35-year legacy of providing quality healthcare to correctional facilities nationwide. Be part of our dynamic team of 6000+ employees, enjoy competitive pay, exceptional benefits, and dedicated corporate support for your success.

Join us in our mission to deliver proactive, patient-focused healthcare by partnering with correctional facilities across the nation.

NaphCare Full Time Benefits:

• Prescriptions free of charge through our health plan
• Health, dental & vision insurance that starts day one!
• We offer low-cost benefits to our employees and their families
• Employment Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• On-site education
• Free Continuing Education!
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays

NaphCare has a partnership with NetCE that provides CEU/CME for our staff. NetCE uses a rigorous peer review process to ensure that all activities and content are up to date. This service streamlines continuing education for all NaphCare Employees to meet state specific requirements for maintaining licensing. 

With NaphCare, you'll play a critical role in our continuing mission to be the leading provider of quality healthcare in the correctional industry.  If you want a career that will make a difference, choose the company that is different.

At NaphCare, we prioritize your growth and offer internal promotion opportunities. We actively support our employees in pursuing advancement and leadership roles within the company.

Responsibilities for Director of Operations:

• Provides operational and clinical oversight to 9 prison complexes.
• Utilizes appropriate resources to resolve routine medical issues and performance improvement processes.
• Serves as a liaison for effective collaboration among multiple departments including contracting, claims, scheduling and medical records.
• Proactively takes action to solve problems and uses objectivity and insightfulness when approaching problems, meeting established goals, and taking responsibility for results and outcomes.
• Works closely with the EVP, SVP and AVP on operational issues that involve our clients and network facilities. 
• Actively works to ensure contract compliance by NaphCare and conducts regular reviews of the Quality Control Plan.
• Coordinates and conducts regular site visits or teleconference calls
• Demonstrates professionalism by using objectivity, maintaining self-control when under pressure, maintaining a high degree of integrity, and promoting a positive work environment by setting an example.
• Builds productive working relationships with supervisors, security staff, healthcare staff, patients, vendors, and clients.
• Act as liaison between staff and the administration to ensure quality patient outcomes.
• Ability to work independently, multi-task, work under pressure, manage changing priorities and exercise a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
• Must have excellent written, verbal, negotiating, and interpersonal skills; be customer-service oriented; have the ability to problem solve; be well-organized; and work independently with hospital executives in all negotiations

Qualifications for Director of Operations:

• RN required
• At least 5 years of healthcare related experience
• At least 3 years of managerial experience, multi-state management experience highly desirable
• Travel required 15 - 25%

We know you may have questions before applying.  To speak to a recruiter directly, email your questions and/or resume to [ENTER Recruiter Email] with the position and location you’re interested in.

Equal Opportunity Employer: disability/veteran