NaphCare has an excellent opportunity for a VP of Operations – Federal Prisons to join our team at our Corporate Headquarters in Birmingham, AL.

As the Vice President of Operations – Federal Prisons you will be accountable for overseeing and coordinating the delivery of community-based medical services for multiple Federal Bureau of Prisons (BOP) correctional facilities across the country. The position is based out of Birmingham and will require approximately 10% time traveling.

The Vice President of Operations – Federal Prisons is primarily responsible for providing operational oversight and contract adherence with our BOP clients, community-based hospitals, and provider groups. Additional responsibilities include and are not limited to the following:

• Serves as a liaison for effective collaboration among multiple company departments including contracting, claims, scheduling, and medical records.
• Utilizes appropriate resources effectively and timely to ensure adherence to contract requirements and the ability to recommend and/or implement performance improvement processes.
• Ensures compliance with relevant regulations, contracts, policies, and safety standards.
• Proactively acts to solve problems and uses objectivity and insightfulness when approaching problems, meeting established goals, and taking responsibility for results and outcomes.
• Works closely with the EVP of Federal Prisons on operational issues that involve our correctional clients and provider networks. 
• Coordinates and conducts site visits at BOP correctional facilities and/or provider facilities located across the continental US as well as conduct regular teleconference calls with our clients.
• Demonstrates professionalism by using objectivity, maintaining self-control when under pressure, maintaining a high degree of integrity, and promoting a positive work environment by setting an example for all company employees.
• Works with EVP to develop and implement operational strategies that align with the Company’s overall business objectives.
• Fosters a culture of continuous improvement, support, and commitment amongst the team.
• Builds productive working relationships with staff, supervisors, security, healthcare staff, patients, vendors, and clients.
• Leads, guides, and mentors operation teams, including managers and other staff.

Requirements / Qualifications:

• BA / BS with a healthcare or business degree, Masters preferred
• At least 10 years of healthcare related experience
• At least 5 years of managerial and supervisory experience required, multi-state management experience highly desirable
• Travel required 10%
• Must be detailed oriented and highly effective in communication, route cause analysis, and problem solving.
• Ability to work independently, multi-task, work under pressure, manage changing priorities and exercise a high degree of initiative, judgment, discretion, and decision-making to achieve organizational and/or contract objectives.
• Must have excellent written, verbal, negotiating, and interpersonal skills to promote the company’s core values of being a customer-service oriented company.
• Must be adaptable to environments where conditions may not be pristine, and manage and maintain in stressful situations
• Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements
• Must pass the facility’s criminal background check and drug screening

Working Conditions, Mental and Physical Demands

• Long periods of sitting at a desk performing light physical work, including working at a computer terminal
• Light physical work involving lifting and carrying
• Talking and listening to communicate ideas or requirements to individual staff members
• Visual acuity to listen attentively and accurately

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one!
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

If you would like to speak with me to learn more about this position and NaphCare, please first apply directly to the position to initiate the application process, then send your resume to courtney.herald@naphcare.com and I’ll be in touch.

Equal Opportunity Employer: disability/veteran

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