NaphCare is hiring a Clinical Administrative Assistant to join our team at our Corporate Headquarters office in Birmingham, AL. 

*This is an on-site position in Birmingham, AL 35216.

The Clinical Administrative Assistant provides high-level clerical and organizational support to the State Government Division of NaphCare, with a focus on correctional healthcare services. This role is responsible for coordinating administrative functions, managing sensitive information, and ensuring efficient operations within a fast-paced environment that serves correctional facilities within the company’s state government contracts.

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the United States. NaphCare is a family owned, healthcare technology company that has been delivering high quality healthcare to correctional facilities across the nation for over 36 years. 

NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. Come join our growing team of 7,000 + employees! 

• Provide day-to-day administrative support to division leadership and clinical teams.
• Prepare, proofread, and distribute correspondence, reports, meeting minutes, and presentations.
• Schedule and coordinate meetings, conference calls, and travel arrangements.
• Maintain organized filing systems (electronic and paper), ensuring confidentiality of sensitive health and correctional records.
• Track deadlines, monitor project progress, and support reporting requirements for state contracts.
• Assist in compiling data and preparing materials for audits, compliance reviews, and quality improvement initiatives.
• Act as liaison between correctional facilities, clinical staff, and the corporate office.
• Handle incoming calls, inquiries, and requests with professionalism and discretion.
• Support onboarding and training logistics for new clinical and administrative staff.
• Perform other administrative tasks as assigned to ensure smooth operations of the division.

• Associate’s degree in healthcare administration, business, or related field preferred; equivalent experience considered.
• Background in nursing, allied health, or healthcare administration strongly preferred.
• 2+ years of administrative or clerical experience in a healthcare or correctional setting.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and document management systems.
• Ability to handle confidential and sensitive information with discretion.
• Knowledge of medical terminology and healthcare compliance standards a plus.

Key Competencies:

• Detail-oriented and highly organized.
• Strong interpersonal and communication skills.
• Professionalism and discretion in handling sensitive information.
• Ability to work independently and as part of a team.
• Problem-solving and adaptability in a dynamic environment.

NaphCare Benefits Package:

NaphCare offers competitive benefits including health, prescription, dental, vision, Employment Assistance Program (EAP) services, and 401(k). NaphCare offers term life insurance at no cost to the employee and also provides PTO, paid holidays and an array of voluntary benefits. Employees enrolled in our health insurance program receive prescriptions free of charge when filled at our in-house pharmacy or mail order program!

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Please note, the duties and responsibilities listed are subject to change based on the needs of the organization.

Equal Opportunity Employer: disability/veteran

Want a better idea of what it’s like to work in correctional healthcare for the federal, state and local government?

• Life at NaphCare: Inside Correctional Healthcare: Care That Makes a Difference
• Life at NaphCare: Autonomy
• Life at NaphCare: Safety
• Life at NaphCare: Skill Building & Professional Development Opportunities
• Life at NaphCare - Life as a NaphCare Nurse Practitioner
• NaphCare - Life as an LPN - YouTube 😃

Follow Us: Instagram | Facebook | LinkedIn | Advancing Correctional Healthcare | NaphCare