NaphCare has an excellent opportunity for a Director of Clinical Operations - State Government to join our State Prison’s team at our Corporate Headquarters office located in Birmingham, AL. The Director of Clinical Operations will lead and support clinical programs across our state-level correctional healthcare systems. The ideal candidate is a licensed Nurse Practitioner (NP) or Physician Assistant (PA) with strong leadership/management experience in Utilization Management (UM) and correctional healthcare delivery. A Registered Nurse (RN) with correctional experience and additional advanced education/training in health care administration or similar may be considered. This leadership role is responsible for overseeing clinical workflows, ensuring regulatory compliance, and optimizing outcomes through effective resource management and collaboration with on-site and corporate clinical teams.

*This is an on-site position. 

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the United States. NaphCare is a family owned, healthcare technology company that has been delivering high quality healthcare to correctional facilities across the nation for over 36 years. 

NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. Come join our growing team of 7,000 + employees!

• Lead and oversee clinical operations across multiple correctional sites to ensure high-quality, cost-effective care.
• Develop and monitor clinical protocols, workflows, and quality improvement initiatives.
• Provide clinical oversight and support for Utilization Management processes, including reviewing requests, identifying trends, and guiding appropriate levels of care.
• Serve as a liaison between corporate leadership and site medical teams, fostering strong communication and collaboration.
• Support hiring, training, and ongoing development of site-based clinical leadership.
• Participate in audits, performance reviews, and corrective action planning.
• Monitor key performance indicators and ensure compliance with contractual obligations, NCCHC/ACA standards, and applicable regulations.

• Licensed Nurse Practitioner (NP) or Physician Assistant (PA) with active and unrestricted licensure OR Registered Nurse (RN) with correctional experience and additional advanced education/training in health care administration or similar education.
• Extensive experience in correctional healthcare in a leadership or administrative capacity.
• Strong background in Utilization Management and care coordination.
• Demonstrated ability to lead multidisciplinary teams across multiple sites.
• Excellent organizational, communication, and critical thinking skills.
• Knowledge of correctional health regulations, NCCHC and ACA standards preferred.
• Willingness to travel as needed.

Preferred Qualifications:

• Master’s or Doctorate in Nursing or Healthcare Administration.
• Experience with electronic health records and UM platforms.
• Background in quality improvement, risk management, or compliance.

NaphCare Benefits Package:

NaphCare offers competitive benefits including health, prescription, dental, vision, Employment Assistance Program (EAP) services, and 401(k). NaphCare offers term life insurance at no cost to the employee and also provides PTO, paid holidays and an array of voluntary benefits. Employees enrolled in our health insurance program receive prescriptions free of charge when filled at our in-house pharmacy or mail order program.

Want a better idea of what it’s like to work in correctional healthcare for the federal, state and local government?

• Life at NaphCare: Inside Correctional Healthcare: Care That Makes a Difference
• Life at NaphCare: Autonomy
• Life at NaphCare: Safety
• Life at NaphCare: Skill Building & Professional Development Opportunities
• Life at NaphCare - Life as a NaphCare Nurse Practitioner
• NaphCare - Life as an LPN - YouTube 😃

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The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Please note, the duties and responsibilities listed are subject to change based on the needs of the organization.

Equal Opportunity Employer: disability/veteran