NaphCare has an excellent opportunity for a Provider Relations Specialist to join our Corporate Headquarters in Birmingham, AL.

The Provider Relations Specialist will support clients by providing claims status, payment information, and explanation of payment via telephone and written correspondence. The Provider Relations Specialist will also resolve provider issues and escalate as needed. 

*Once all training requirements have been fulfilled, this is a remote position.

NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare.  We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need.  Be part of a world-class team of professionals who are revolutionizing correctional healthcare. 

• Accurately provide claim status and payment information to clients.
• Demonstrate skills in accuracy and multitasking while working to impact progress within the daily workload and adhere to internal candidates.
• Maintain confidentiality when managing patient data and company processes.
• Demonstrate a high comfort level in working with large volumes of data.
• Demonstrate a strong attention to detail and a commitment to customer service throughout the claims process.
• Additional duties and specific projects as assigned.

• High school diploma or equivalent work experience.
• A minimum of 2 years’ of previous experience processing 1500s, UBs and medical claims.
• Medical billing knowledge and customer service skills are critical.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite is also desired.

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time! In addition to competitive salaries and generous employee benefits, we have opportunities for new graduates and experienced medical professionals, promote educational growth, and strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I’ll be in touch.

Equal Opportunity Employer: disability/veteran

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